Ducklings is currently an online-only store, and we do not have a physical outlet at the moment. You can conveniently shop our complete collection online and have your order delivered to your doorstep.

Ducklings is currently an online-only store, so you can place your order anytime, 24/7 at Ducklings.pk.

No, there is no minimum order value. You can shop for as little or as much as you like. Free delivery is available on orders over Rs. 2,999.

Placing an order with Ducklings is quick and easy:

1. Browse our collections and select the products you love.

2. Choose the required size and quantity, then click Add to Cart.

3. Review your cart and proceed to Checkout.

4. Enter your delivery details, select your payment method, and Place Order.

No account registration is required to place an order.

Your order will be carefully packed and delivered to your doorstep through our trusted courier partners, PostEx Courier Services.

We offer free delivery on orders above Rs. 2,999. For orders below Rs. 2,999, a flat delivery fee of Rs. 250 applies.

Orders are typically delivered within 2-3 working days after confirmation. Delivery times may vary slightly depending on your location or unforeseen courier delays.

We currently offer the following payment options:

1. Cash on Delivery (COD)

2. Bank Transfer

You can select your preferred payment method at checkout.

Once your order has been shipped, we will provide you with a tracking number so you can track your delivery. You can also contact us anytime via WhatsApp or Facebook for assistance with your order status.

Yes, we offer exchanges within 7 days of delivery, subject to our exchange terms and conditions. Please keep your original invoice/order details for verification.

For complete eligibility requirements and instructions, please review Exchange Policy.

Yes, eligible products can be returned within 7 days of delivery, subject to our Return & Exchange Policy. Please keep your original invoice/order details for verification.

We currently do not offer cash refunds. Once an approved return is processed, you will receive a store credit/coupon code that can be used toward a future purchase.

For complete details and eligibility requirements, please review our Return & Exchange Policy.

If you wish to cancel your order, please contact our Customer Support team as soon as possible at (+92) 3088 917917 and provide your order number.

Orders can only be cancelled before they have been dispatched. Once an order has been shipped, it cannot be cancelled.

Currently, we only deliver within Pakistan and do not offer international shipping.