Socks Size chart (Newborn - 3 Months)

Frequently Asked Questions

WHERE IS DUCKLINGS.PK LOCATED?

We are currently dealing online and don't have an outlet yet.

WHAT ARE YOUR STORE TIMINGS?

We don't have an outlet yet. You can place your order on Ducklings.pk 24/7.

IS THERE A MINIMUM ORDER VALUE?

There is no minimum order limit. But free delivery is provided for orders exceeding Rs. 1499

HOW DO I PLACE AN ORDER ON YOUR WEBSITE?

You can place an order through 4 simple steps:
1. Register with us
2. Log in to your account
3. Browse through products and merchandise, and add what you would like to order to your shopping cart
4. Proceed to check out

HOW WILL THE ORDER BE SHIPPED AND DELIVERED TO ME?

The order will be shipped to you through Leopard Courier Services.

WHAT ARE YOUR DELIVERY CHARGES?

We offer free delivery on orders above 1499 Rs and on orders below that we charges 199 Rs only.

HOW LONG WILL ORDER DELIVERY TAKE?

It takes between 2-3 working days.

WHICH PAYMENT METHODS ARE AVAILABLE?

You can pay us through;
1. Bank Transfer
2. Cash on Delivery

HOW CAN I CHECK THE STATUS OF MY ORDER?

After shipping your order, we will provide you with your Order Tracking No, through which you will be able to directly track your orders. You can also whatsapp or inbox us on facebook anytime to confirm your order status.

DO YOU EXCHANGE PRODUCTS?

Yes, we exchange products within one week of delivery. You will be required to send back the original invoice as well for verification. For more details on the exchange process, please review our Return & Exchange Policy.

CAN I RETURN MY ORDER AND GET A REFUND?

Yes, we accept returned products within one week of delivery. You will be required to send back the original invoice as well for verification purposes. However, we do not offer cash refund. Instead, we provide customers with a coupon code which they may use in future. For more details on the exchange process, please review our Return & Exchange Policy.

WHAT IF I WANT TO CANCEL MY ORDER?

If you want to cancel your order, please get in touch with Customer Services asap via our helpline at (+92) 3088 917917 . You must know your order number. We will only be able to cancel your order if it has not been dispatched from our end.

DO YOU OFFER INTERNATIONAL DELIVERIES?

No, we do not offer international deliveries as of now.